Results

What happened when one venue switched on TapChat after 3 months.

  • 1,000+ WhatsApp contacts. Built from scratch. No ads. No app downloads. Customers connect through NFC table talkers, staff cards, missed call recovery, and social media. Every interaction adds to an owned contact database the venue can reach any time.

  • 65 covers booked from one broadcast. A single WhatsApp message to the venue's contact list. No paid promotion. No social media. Just a direct message to people who'd already opted in.

  • 50+ 4/5 star reviews across Google and TripAdvisor. No awkward asks from staff. No QR code cards left on tables. Just a natural check-in that guided happy guests to review.

  • Sold-out events. Previously undersold specials like Bottomless Steak nights now sell out consistently, driven entirely through WhatsApp broadcasts to the venue's own opted-in audience.