Step 1 — Customers connect through smart on-site touchpoints

Discreet points inside your venue — staff cards, table spots, reception areas — give customers instant access to your WhatsApp.
No apps. No downloads. No friction.

Step 2 — They receive an instant reward or response

Customers get something back straight away: a perk, a thank-you, or the information they were looking for.
It feels warm, quick, and human.

Step 3 — Automatic follow-ups that matter

After their visit, TapChat checks in naturally.
Happy guests become 5-star reviews.
Others get the chance to share feedback before it hits the public.

Step 4 — Stay connected with your best customers

Share updates, menus, offers, loyalty perks and more — directly through WhatsApp.
With over 90% open rates, it’s the only channel that actually gets seen.