From first tap to fifth visit.
Step 1 - Customers Connect in Seconds
NFC discs sit on your tables. Staff carry branded tap cards. A customer taps their phone against either one and WhatsApp opens immediately. No app downloads. No typing. No friction. It takes less than 3 seconds.
Step 2 - They Get an Instant Response
Whether they're asking about your menu, checking availability, or making a booking, your AI assistant replies immediately. It sounds like a real member of your team. Warm, helpful, and always on.
Step 3 - Missed Calls Become Bookings
When someone calls and nobody answers, TapChat sends them a WhatsApp message straight away. Over 200 missed calls were recovered at one venue in 6 weeks. That's 200 conversations that would have been lost.
Step 4 - Reviews Come In Automatically
After their visit, TapChat checks in with a friendly message. Positive experiences are guided towards Google and TripAdvisor. Anything less gets handled privately. One venue generated 7 Google reviews in a single week without asking a single customer face to face.
Step 5 - You Broadcast to Your Best Customers
Your contact list grows with every interaction. When you need to fill an event, announce a new menu, or rescue a quiet Tuesday, you message the people who already love your venue. 65 covers booked from one broadcast. No ad spend required.