Your guests are already messaging. Meet them where they are.
TapChat connects hospitality venues to their guests across WhatsApp, Instagram, and Messenger. Fill tables, generate five-star reviews, and recover missed revenue.
All on autopilot.
Four problems. One platform.
Missed Calls Recovered
When nobody picks up, you lose the booking. TapChat catches every missed call and sends the customer a WhatsApp message within seconds. That missed call becomes a live conversation, not a lost customer.
An Audience You Own
Social media followers aren't yours. WhatsApp contacts are. Every tap, every interaction builds a database of real customers you can reach any time, for any reason, with no algorithm in the way.
Tables Filled on Demand
Got an event to promote or a quiet night to rescue? Broadcast to your warmest audience and watch bookings come in. One venue booked 65 covers from a single WhatsApp message.
Reviews on Autopilot
TapChat follows up after every visit. Happy guests are guided to leave a Google or TripAdvisor review. Anyone less than satisfied gets a private channel to share feedback before it goes public.
How It Works
Connect: A tap on the table. A card from your server. A missed call that gets caught. Every touchpoint opens a WhatsApp conversation and adds that customer to your list. No apps. No sign-ups. No friction.
Chat: Questions answered. Bookings taken. Enquiries handled. Your AI assistant sounds like a member of your team and never clocks off.
Grow: One broadcast. 65 covers. Every message you send goes to people who already know and like your venue. That's not marketing. That's a full restaurant.
Built for Hospitality: Restaurants. Bars. Cafes. Hotels. Venues. That's who TapChat is for. Nobody else.
No apps for your customers. No training for your team. No new systems to learn. Works from day one, sits alongside whatever booking system you already use.
Plans from £449/month per venue. Multi-site rates available.